We help transition your in-person customer experience online
Need support for remote service and installation? Click here
Working through Covid-19 and beyond, into whatever the “New Normal” holds for us, being able to effectively collaborate, support and interact with your customer easily and securely is the new imperative. With our unparalleled stream of continuous innovation, the Recursive Labs Visual Customer Engagement Platform provides the perfect baseline for customer interaction in our brave new world.
Defining the New Normal
Built from the ground up for secure customer collaboration, across a wide variety of industries and an ever-growing number of use cases, our platform allows you to interact with your customers easily, securely and effectively when you can’t be there in person.
Secure Solutions
We make remote easy
When you need to see live
Relate SMS
Relate SMS gives you the easiest way possible to see live what’s happening remotely. The original no app required, no download solution, Relate SMS leverages the ubiquitous smartphones we all carry, but eliminates the need for installing an app.
Realtime Cobrowse
Remote Sales & Support
When you need to provide assisted sales or customer support, Realtime provides the safest and simplest cobrowsing available. You can see what’s happening in your customers browser or inside your mobile app with a simple click and share. There are no downloads, no installations and no residuals left behind.
If you need, you can also incorporate live video chat, inside the browser or even inside your mobile app. Unlike the video conferencing tools, we embed inside your app, purpose built to focus on your business. We can even mask sensitive information so that private or personal data isn’t shared when it isn’t necessary
Voice and Video Chat
Partnerships with Solution Providers
We are built on API's and this allows easy integration with major solution providers. You are able to start sharing with just one click. Optionally record all cobrowse and video interactions. No CRM, no problem. You can always run stand alone.
