Cobrowse, Mobile Camera Sharing & Video Chat for Healthcare
With the explosion of telehealth & remote appointments, healthcare providers are looking for new ways to communicate in real time with patients, no matter where they are. Our cobrowse solutions let you collaborate on forms & documents and even escalate to a no download video chat right on your browser.
Works on Any Device
Redact Private Data
Recursive Labs Suite: Cobrowsing, Video Chat, Cam Share, & More
The Recursive Labs product suite is a comprehensive Next Generation Customer Engagement platform that transforms visitors into customers, and customers into brand advocates.
Cobrowse & screenshare with customers on any device. Our Realtime cobrowsing & screenshare solution lets you see what your customer sees & navigate through tricky forms through onscreen guidance.
Relate & Relate SMS
Video chat with customers through any device without ever asking them to download an app, create an account, or sign in. With Relate SMS, you can invite video chats via text message & view anything that your customer's rear-facing or front-facing mobile camera can view.
Convergent inbound video calling that uses onscreen elements to provide context to calls before your agent answers them. Queue calls, sort and filter by what you know about the caller, and integrate cobrowsing for a one of a kind Next Generation Customer Engagement experience.
Record cobrowse and video call sessions for training, compliance, and liability. Sensitive data that you redacted in the session will stay redacted in the recording! No data storage required. We'll backup the session on AWS & provide a secure link to an MP4 file of the recording. CRM required!
No downloads, no apps. Our tools are built so that anyone can use them through any device. No IT degree needed.
No Download, No Sign In Needed
No special equipment. No download. No sign-ups. Just text, touch, & connect face-to-face anywhere in the world through any device. Healthcare providers & patients can chat live through an easy prompt in your app, website, a cobrowse session, or text chat.
Cobrowse with Built-In Redaction
Cobrowse or screenshare with patients while keeping their personal data private. Realtime cobrowse software can hide any onscreen element from your agents' views, so items like social security numbers or account numbers are never visible, whether live or in recording.
Security-Driven Video Chat
Built with privacy & security in mind, video support is launched from your website or app. We ensure video chat sessions stay private & routinely surpass the security standards of some of the toughest industries!
Designed, Hosted, & Supported in the US
We have global reach using the latest cloud technology, but our roots are in the United States. With US patents, our product is and always has been 100% American made. We do not offshore or outsource engineering or operations. The security of your data is paramount to us.
Relay complicated instructions by chatting through forward-facing or rear-facing mobile camera.
Healthcare Patient Engagement Tools with CRM Integration
Our download-free visual customer engagment software was built for remote healthcare teams that utilize major CRMs & VCC platforms like Salesforce, Zendesk, Microsoft Dynamics, Amazon Connect, & Five9. Our solutions can also be launched completely standalone, with no CRM needed.
Mobile App Ready
Want to add Realtime cobrowsing to your mobile app? Our Mobile SDK makes it easy to deploy our services & configure them to fit the unique demands of your application environment. Schedule a call to learn more!
Telehealth is in high demand. Connect with more patients & provide better care with no download cobrowsing, video chat, & mobile camera share.