If you have any questions or concerns please contact
We at Recursive Labs, Inc. ("Company", "we", "us", "our") know that our, including your name,
address, telephone number, or email address. No one under age 13 may
provide any Personal Information to us or on the Services. In the event that
we learn that we have collected Personal Information from a child under age
13 without verification of parental consent, we will delete that information as
quickly as possible. If you believe that we might have any information from
or about a child under 13, please contact us
We gather various types of Personal Information from our users, as explained
more fully below. We may use this Personal Information to personalize and
improve our services, to contact users, to fulfill your requests for certain
products and services, to analyze how users utilize the Services, and as
Personal Information with third parties, as described below.
2. What Information Does Company Collect?
A.Information You Provide to Us
We receive and store any information you knowingly provide to us. For
example, we collect Personal Information, including but not limited to,
your name, title, company, email address, phone number, address,
location and browser information. You can choose not to provide us
with certain information, but then you may not be able to register with
us or to take advantage of some of our features. We may anonymize
your Personal Information so that you cannot be individually identified,
and provide that information to our partners.
If you have provided us with a means of contacting you, we may use
such means to communicate with you. For example, we may send you
promotional offers on behalf of other businesses, or communicate with
you about your use of the Services. Also, we may receive a
confirmation when you open a message from us. This confirmation
helps us make our communications with you more interesting and
improve our services. If you do not want to receive communications
from us, please indicate your preference by sending an email
to email@example.com.Please note that if you do not want
to receive legal notices from us, those legal notices will still govern
your use of the Services, and you are responsible for reviewing such
legal notices for changes.
B.Information Collected Automatically
Whenever you interact with our Services, we automatically receive and
record information on our server logs from your browser including your
IP address, "cookie" information, and the page you requested.
"Cookies" are identifiers we transfer to your computer or mobile device
that allow us to recognize your browser or mobile device and tell us
how and when pages and features in our Services are visited and by
how many people. You may be able to change the preferences on your
browser or mobile device to prevent or limit your computer or device's
acceptance of cookies, but this may prevent you from taking
advantage of some of our features. If you click on a link to a third party
website, such third party may also transmit cookies to you. This
When we collect usage information (such as the numbers and
frequency of visitors to the Website), we only use this data in
aggregate form, and not in a manner that would identify you
personally. For example, this aggregate data tells us how often users
use parts of the Services, so that we can make the Services appealing
to as many users as possible. We may also provide this aggregate
information to our partners; our partners may use such information to
understand how often and in what ways people use our Services, so
that they, too, can provide you with an optimal experience. We never
disclose aggregate information to a partner in a manner that would
identify you personally.
3. Will Company Share Any of the Personal
Information It Receives?
We neither rent nor sell your Personal Information in personally identifiable
form to anyone. However, we do share your Personal Information with third
parties as described in Section II and in this Section:
A.Affiliated Businesses and Third Party Websites We Do Not
In certain situations, businesses or third party websites we're affiliated
with may sell items or provide services to you through the Services
(either alone or jointly with us). You can recognize when an affiliated
business is associated with such a transaction or service, and we will
share your Personal Information with that affiliated business only to the
extent that it is related to such transaction or service. We have no
control over the policies and practices of third party websites or
businesses as to privacy or anything else, so if you choose to take part
in any transaction or service relating to an affiliated website or
business, please review all such business' or websites' policies.
We employ other companies and people to perform tasks on our behalf
and need to share your information with them to provide products or
services to you. Unless we tell you differently, our agents do not have
any right to use the Personal Information we share with them beyond
what is necessary to assist us.
We may choose to buy or sell assets. In these types of transactions,
customer information is typically one of the business assets that would
be transferred. Also, if we (or our assets) are acquired, or if we go out
of business, enter bankruptcy, or go through some other change of
control, Personal Information would be one of the assets transferred to
or acquired by a third party.
D.Protection of Company and Others
We reserve the right to access, read, preserve, and disclose any
information that we reasonably believe is necessary to comply with law
or court order; enforce or apply our conditions of use and other
agreements; or protect the rights, property, or safety of Company, our
employees, our users, or others. This includes exchanging information
with other companies and organizations for fraud protection and credit
E.With Your Consent
Except as set forth above, you will be notified when your Personal
Information may be shared with third parties in personally identifiable
form, and will be able to prevent the sharing of this information.
4. Is Personal Information About Me Secure?
We endeavor to protect the privacy of your Personal Information we hold in
our records, but we cannot guarantee complete security. Unauthorized entry
or use, hardware or software failure, and other factors, may compromise the
security of user information at any time.
The Services may contain links to other sites. We are not responsible for the
privacy policies and/or practices on other sites. When following a link to
5. What Personal Information Can I Access?
Our Services give you access to a broad range of information (including
Personal Information) about your account and your interactions with the
Service for the purpose of viewing and, in certain cases, updating or deleting
that information. The information you can view, update, and delete may
change as the Services change. If you have any questions about viewing or
updating information we have on file about you, please contact us
Under California Civil Code Sections 1798.83-1798.84, California residents
are entitled to contact us to prevent disclosure of Personal Information to
third parties for such third parties' direct marketing purposes; in order to
submit such a request, please contact us at
6. What Choices Do I Have?
You can always opt not to disclose information to use, but keep in mind some
information may be needed to register with us or to take advantage of some
of our special features.
You may request deletion of your information by emailing us
at . Please note that some information
may remain in our records, for example in our archives, after your request of
deletion of such information. We may use any aggregated data derived from
or incorporating your Personal Information after you update or delete it, but
not in a manner that would identify you personally. Please also note that
comments you post publicly on our Website, such as comments on our blog
posts, will remain visible to the public.
If you have any questions about viewing or updating information we have on
file about you, please contact us at
Under California Civil Code Sections 1798.83-1798.84, California residents
are entitled to ask us for a notice identifying the categories of Personal
Information which we share with our affiliates and/or third parties for
marketing purposes, and providing contact information for such affiliates
and/or third parties. If you are a California resident and would like a copy of
this notice, please submit a written request
information is used. If we make changes in the way we use Personal
Information, we will notify you by posting an announcement on our Website
or sending you a message. You are bound by any changes to the Privacy
Policy when you use the Services after such changes have been first posted.
8. General Data Protection Regulation (GDPR)EU Residents
If you are a resident of the European Union ("EU"), United Kingdom,
Lichtenstein, Norway, or Iceland, you may have additional rights under the
EU General Data Protection Regulation (the "GDPR") with respect to your
Personal Data, as outlined below.
For this section, we use the terms "Personal Data" and "processing" as they
are defined in the GDPR, but "Personal Data" generally means information
that can be used to individually identify a person, and "processing" generally
covers actions that can be performed in connection with data such as
collection, use, storage and disclosure. Company will be the controller of
your Personal Data processed in connection with the Services. Note that we
may also process Personal Data of our customers' end users or employees in
connection with our provision of services to customers, in which case we are
the processor of Personal Data. If we are the processor of your Personal Data
(i.e., not the controller), please contact the controller party in the first
instance to address your rights with respect to such data.
If there are any conflicts between this section and any other provision of this
shall control to the extent of such conflict. If you have any questions about
this section or whether any of the following applies to you, please contact us
What Personal Data Do We Collect From You?
We collect Personal Data about you when you provide such information
directly to us, when third parties such as our business partners or service
providers provide us with Personal Data about you.
Information we collect directly from you:
We receive Personal Data
directly from you when you provide us with such Personal Data, including
without limitation the following:
First and last name
Account Code (can include email addresses)
Credit card and credit card CVV
Transaction and Billing Data
Information we automatically collect when you use our
Some Personal Data is automatically collected when you use
our Services, this information is used only for the purpose of functionality
and never used for advertising purposes, such as the following:
Web browser information
Page view statistics
Session information (e.g. date and time such session occurred)
Cookies and other tracking technologies (e.g. web beacons, pixel tags,
Location information (e.g. IP address, zip code)
Log data (e.g. access times, hardware and software information)
How Do We Use Your Personal Data?
We process Personal Data to
operate, improve, understand and personalize our Services. For example, we
use Personal Data to:
Create and manage user profiles
Communicate with you about the Services
Contact you about Service announcements, updates or offers
Provide support and assistance for the Services
Personalize website content and communications based on your
Meet contract or legal obligations
Respond to user inquiries
Fulfill user requests
Comply with our legal or contractual obligations
Protect against or deter fraudulent, illegal or harmful actions
Enforce our Terms of Service
We will only process your Personal Data if we have a lawful basis for doing
so. Lawful basis for processing include consent, contractual necessity and
our "legitimate interests" or the legitimate interest of others, as further
We process the following categories of
Personal Data as a matter of “contractual necessity”, meaning that we
need to process the data to perform under our Terms of Service with
you, which enables us to provide you with the Services. When we
process data due to contractual necessity, failure to provide such
Personal Data may result in your inability to use some or all portions of
the Services that require such data.
oFirst and last name
oTransaction and Billing Data
In some cases, we process Personal Data based on the
consent you expressly grant to us at the time we collect such data.
When we process Personal Data based on your consent, it will be
expressly indicated to you at the point and time of collection.
How and With Whom Do We Share Your Data?
We share Personal Data
with vendors, third party service providers and agents who work on our
behalf and provide us with services related to the purposes described in this
Fraud prevention service providers
Analytics service providers
Staff augmentation and contract personnel
Hosting service providers
Telecommunications service providers
We also share information with third parties when you have given us consent
to do so (as indicated at the point such information is collected).
We also share Personal Data when we believe it is necessary to:
Comply with applicable law or respond to valid legal process, including
from law enforcement or other government agencies
Protect us, our business or our users, for example to enforce our terms
of service, prevent spam or other unwanted communications and
investigate or protect against fraud
Maintain the security of our products and services
Furthermore, if we choose to buy or sell assets, user information is typically
one of the transferred business assets. Moreover, if we, or substantially all of
our assets, were acquired, or if we go out of business or enter bankruptcy,
user information would be one of the assets that is transferred or acquired by
a third party, and we would share Personal Data with the party that is
acquiring our assets. You acknowledge that such transfers may occur, and
that any acquirer of us or our assets may continue to use your Personal
Information as set forth in this policy.
How Long Do We Retain Your Personal Data?
For marketing and sales
purposes, we retain Personal Data about you in our systems indefinitely,
unless you specifically ask to be removed. Our products retain personal data
in accordance with the executed service agreement between you and
What Security Measures Do We Use?
We seek to protect Personal Data
using appropriate technical and organizational measures based on the type
of Personal Data and applicable processing activity. For example, we use
encryption and tokenization to keep your Personal data secure.
What Rights Do You Have Regarding Your Personal Data?
certain rights with respect to your Personal Data, including those set forth
below. For more information about these rights, or to submit a request,
please email firstname.lastname@example.org. Please note that in some
circumstances, we may not be able to fully comply with your request, such
as if it is frivolous or extremely impractical, if it jeopardizes the rights of
others, or if it is not required by law, but in those circumstances, we will still
respond to notify you of such a decision. In some cases, we may also need to
you to provide us with additional information, which may include Personal
Data, if necessary to verify your identity and the nature of your request.
You can request more information about the Personal Data we
hold about you and request a copy of such Personal Data.
If you believe that any Personal Data we are holding
about you is incorrect or incomplete, you can request that we correct
or supplement such data.
You can request that we erase some or all of your Personal
Data from our systems.
Withdrawal of Consent:
If we are processing your Personal Data
based on your consent (as indicated at the time of collection of such
data), you have the right to withdraw your consent at any time. Please
note, however, that if you exercise this right, you may have to then
provide express consent on a case-by-case basis for the use or
disclosure of certain of your Personal Data, if such use or disclosure is
necessary to enable you to utilize some or all of our Services.
You can ask for a copy of your Personal Data in a
machine-readable format. You can also request that we transmit the
data to another controller where technically feasible.
You can contact us to let us know that you object to the
further use or disclosure of your Personal Data for certain purposes.
Restriction of Processing:
You can ask us to restrict further
processing of your Personal Data.
Right to File Complaint:
You have the right to lodge a complaint
about Company's practices with respect to your Personal Data with the
supervisory authority of your country or EU Member State.
Transfers of Personal Data:
The Services are hosted and operated in the
United States (“U.S.”) through Company and its service providers, and laws
in the U.S. may differ from the laws where you reside. By using the Services,
you acknowledge that any Personal Data about you, regardless of whether
provided by you or obtained from a third party, is being provided to
Company in the U.S. and will be hosted on U.S. servers, and you authorize
Company to transfer, store and process your information to and in the U.S.,
and possibly other countries. You hereby consent to the transfer of your data
to the U.S. pursuant to
EU-US Privacy Shield Framework, the details of
which are further set forth below.
Recursive Labs complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield
Framework(s) as set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of personal
information transferred from the European Union and Switzerland
to the United States.
Recursive Labs has certified to the Department of Commerce
that it adheres to the Privacy Shield Principles.
If there is any conflict
Privacy Shield Principles shall govern.
To learn more about the Privacy Shield
program, and to view our certification, please
What If You Have Questions Regarding Your Personal Data?
If you have any questions about this section or our data practices generally, please
contact us using the following information:
Recursive Labs Compliance Team
18065 Chesterfield Airport Road, Chesterfield MO 63005
Email address for contact:
SMS Relate Terms of Service
1 . When you opt-in to the service, we will send you an SMS message to confirm your
2 . You can cancel the SMS service at any time. Just text "STOP" to <shortcode> . After
you send the SMS message "STOP" to us, we will send you an SMS message to
confirm that you have been unsubscribed. After this, you will no longer receive SMS
messages from us. If you want to join again, just sign up as you did the first time and we
will start sending SMS messages to you again.
3 . If at any time you forget what keywords are supported, just text "HELP" to
<shortcode>. After you send the SMS message "HELP" to us, we will respond with
instructions on how to use our service as well as how to unsubscribe.
4 . We are able to deliver messages to the following mobile phone carriers: Major
carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel,
Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications
Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East
Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless,
Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic
Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW
Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone
Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech
Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd),
Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United
Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are
not liable for delayed or undelivered messages***
5 . As always, message and data rates may apply for any messages sent to you from us
and to us from you. You will receive on demand messages that have been provided at
your individual verbal request. If you have any questions about your text plan or data
plan, it is best to contact your wireless provider. For all questions about the services
provided by this short code, you can send an email to email@example.com.