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Session Recording for Easy Compliance & Training
Record any video chat, cobrowse, or screenshare session for archiving. We store it for you as an MP4!
Once you have turned it on, we record all sessions so compliance is guaranteed.
Unlimited, Highly Secure Storage
Our session recordings can be used for both compliance and training. There is no limit to the amount of video we store for you. You control the data retention lifecycle. All data is stored 100% encrypted. If you are using our redaction capabilities, all videos are made from the redacted agent views, so there is no chance of sensitive information accidentally getting into the wild.
Using our Connectors to the leading CRM and CCaaS platforms, you can link the actual videos directly to the case/ticket. You can also access them via our open API's if needed.
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