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Meet Our Team


Leaders in Next Generation Customer Engagement

The Recursive Labs team is dedicated to providing simple, secure solutions for online brands looking to engage with customers in more meaningful ways. With advanced customer support tools like real-time cobrowsing, integrated video chat, & simple session recording, Recursive Labs puts the power to connect in your team's hands.

We take customer feedback and industry trends seriously--and it shows. Our cutting edge tools such as mixed reality enabled remote field service software are proof that Recursive Labs stays at the very forefront of innovation. If your brand is ready to adopt video-first digital engagement, contact our team today.


Bud Albers
Chairman & CEO

Mr. Albers is the former Executive Vice President and Chief Technology Officer for The Walt Disney Company. He also served as Senior VP and CTO of for MusicNet, and Getty Images, as well as VP of Products, Services, and Technology for Ameritech's eCommerce division. Bud Albers was named Computerworld Premier 100 IT Leader in 2008.

Ryan Vincent
VP Engineering

Ryan serves as engineering lead at Recursive Labs. He holds a deep knowledge of the platform as a technical architect and one of the founding engineers of our product.


Katie Nemec
VP Client Services

Katie leads all post-sales implementation, services and support for Recursive Labs. With a passion for customer service, Katie acts as an ally and champion for our clients. She formerly served as VP of Operations for Keystone It Consulting. Katie earned an MBA from Webster University.

Michael Cieslak
Director of Sales

Mike leads all things sales for Recursive Labs. Mike has an extensive background in selling technical solutions and software services. He is an expert at demonstrating the unique value, simplicity, and versatility of the Recursive Labs product suite. He formerly served as Senior Account Manager for Appistry as well as OptioLabs, Inc.


Andrew Harmon
Director of Marketing

Andrew Harmon coordinates all digital marketing and online content management for Recursive Labs. Andrew communicates the story and mission of Recursive Labs to the world. Previously, Andrew served as Director of Marketing for


Questions about visual customer engagement?

Learn more about cobrowsing, screensharing, inbound video chat, & mobile camera streaming

by looking through our Visual Customer Engagement knowledge hub!

Recursive Labs is an industry leader in next generation visual customer engagement software in the form of secure no-download cobrowse, screenshare, video chat, & mobile camera CRM software. We help companies connect customers & support teams seamlessly through no-download visual engagement tools that integrate with major CRMs.

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