Recursive Labs is a cloud-native platform built for enterprise security, global scale, and seamless visual orchestration across the customer lifecycle.
Cobrowsing, screensharing, video, and mobile assist embedded into our website or app.
Zero-Download Experience
Launch directly from your website or app. No plugins, no app store visits, and zero friction for the end customer.
Dynamic Redaction
Blackout sensitive fields and elements on the fly. Prevent agents from seeing PII, credit cards, or passwords.
Intelligent Routing
Integrates with your existing ACD/CRM to ensure sessions are routed to the most qualified available agent.
Global High-Availability
Infrastructure deployed across multiple geographies to ensure low latency and regulatory compliance (e.g. data residency).
Universal SDK
A single SDK to power Inbound Video Chat, Cobrowse and Screen Sharing, and mobile sharing across web and native mobile environments.
Real-time Analytics
Track engagement metrics, session quality, and resolution rates directly in your enterprise dashboard.