Leaders in Visual Customer Engagement
Instantly Boost Effectiveness of All Digital Interactions with Simple, Visual-Based Customer Engagement Tools
See what customers are seeing on their screens, connect through 1-click simple video chat, & resolve more customer issues remotely--starting as low as $39.99/seat/month
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A Single Solution; Endless Use Cases
The last thing your team needs is MORE data silos, MORE platforms, & MORE open tabs.
We integrate the industry's top visual customer engagement tools into one unified platform, allowing you to easily build out a full-featured visual contact center without piecing together a "frankenstack" of vendors, mods, & plug-ins.
Sales Enablement
Context-drive inbound video chat makes it fast & easy to connect prospects to reps face-to-face with a few clicks.
Advertising & Marketing
Connect potential customers to reps with a single click.
Transform impression into leads through any URL, QR code, web banner, or SMS.
Customer Support
Shorten average handle times & boost Net Promoter scores by providing concierge-level support on your site or app.
Field Services
See on-site instantly, no app required! Avoid unnecessary truck rolls & dramatically reduce field service expenses like fuel & mileage.
Questions about visual customer engagement?
Learn more about cobrowsing, screensharing, inbound video chat, & mobile camera streaming
by looking through our Visual Customer Engagement knowledge hub!
How Does Cobrowsing Work?
Any Complex Web Task Made Easy
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Assisted selling & technical sales
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Application & onboarding guidance
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Purchase order approvals
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Live document & contract signing
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Account creation walkthroughs
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Concierge-level support
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Expedited returns & RMAs
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Live mobile app guidance
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Real-time transaction approvals
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Full desktop IT support
Visual Customer Engagement that Integrates With Your CRM
Recursive Labs unified Visual Customer Engagement software was built for enterprise contact centers, customer service hubs, & large sales teams that utilize major CRMs & VCC platforms like Salesforce, Zendesk, Microsoft Dynamics, Amazon Connect, & Five9. We also scale down to businesses of any size! Run your own CRM? No problem. We can provide our Open API so you can build custom connectors.
Recursive Labs is an industry leader in next generation visual customer engagement software in the form of secure no-download cobrowse, screenshare, video chat, & mobile camera CRM software. We help companies connect customers & support teams seamlessly through no-download visual engagement tools that integrate with major CRMs.