Leaders in Visual Customer Engagement
Full-Featured Visual Customer Engagement Supercharges Sales & Support
No Download Cobrowse, Screenshare, Video Chat, Mobile Cam Sharing, Session Recording, & More; All In A Single Integrated Suite
Deliver on commitments to personalize user experience
Offer the "in-person" shopping experience online
Reduce abandonment rates & boost customer satisfaction
Any Complex Web Task Made Easy
Assisted selling & technical sales
Application & onboarding guidance
Purchase order approvals
Live document & contract signing
Account creation walkthroughs
Expedited returns & RMAs
Live mobile app guidance
Real-time transaction approvals
Full desktop IT support
A Single Solution; Endless Use Cases
The last thing your team needs is MORE data silos, MORE platforms, & MORE open tabs.
We integrate the industry's top visual customer engagement tools into one unified platform, allowing you to easily build out a full-featured visual contact center without piecing together a "frankenstack" of vendors, mods, & plug-ins.
Context-drive inbound video chat makes it fast & easy to connect prospects to reps face-to-face with a few clicks.
Advertising & Marketing
Connect potential customers to reps with a single click.
Transform impression into leads through any URL, QR code, web banner, or SMS.
Shorten average handle times & boost Net Promoter scores by providing concierge-level support on your site or app.
See on-site instantly, no app required! Avoid unnecessary truck rolls & dramatically reduce field service expenses like fuel & mileage.
From advertising to pre-sales, to support & field service--our unified visual engagement platform is a full funnel solution.
Visual Customer Engagement that Integrates With Your CRM
Recursive Labs unified Visual Customer Engagement software was built for enterprise contact centers, customer service hubs, & large sales teams that utilize major CRMs & VCC platforms like Salesforce, Zendesk, Microsoft Dynamics, Amazon Connect, & Five9. We also scale down to businesses of any size! Run your own CRM? No problem. We can provide our Open API so you can build custom connectors.
Recursive Labs is an industry leader in next generation visual customer engagement software in the form of secure no-download cobrowse, screenshare, video chat, & mobile camera CRM software. We help companies connect customers & support teams seamlessly through no-download visual engagement tools that integrate with major CRMs.