Helping to sell, support and service
Often times today, your technology is your new place of business. As we move beyond Covid-19 into whatever the “New Normal” will be, this will be more true than ever before.
Customers go to your website or use your mobile app to interact with your company instead of coming into the office. The problem is, when they need help, your greatest asset, your people aren’t involved, leaving the customer feeling like there is no one there to help.
Recursive Labs allows you to bring your people back into equation. Whether it online or inside your mobile app, our technologies embed right inside your existing applications, allowing your customers to work with your staff quickly, easily and securely. Whether it’s selling, supporting or even onboarding new customers, our no download suite of technologies means real help, is never more than just one click away
Using our Realtime cobrowse, you can see exactly what your customers are seeing in their web browser or mobile app without the need for any downloads or installs. Just click and share. You can even redact any element on the pagedynamically to protect your customers privacy
Your customer isn’t limited to the
web and neither is your cobrowsing
experience. Embed our SDK’s into
your mobile app for real time screen
sharing and live video chat. Create
a full omni-channel experience
supporting both IOS and Android.
Support all your customers devices
from the same interface
Industry leading cobrowse
One click; No download
Supports all modern browsers
Live annotation capability
Built in document sharing
Take communications to the next level
using our Relate audio/video chat
functionality. With just a simple click, you
can speak to and/or see customers
through their browser or from within your
mobile app. No downloads are required.
Using Relate, your trained agents are
always just one click away from serving
your customers live. Relate can run stand
alone or integrated directly with
cobrowsing or mobile screen sharing for a full concierge experience.
No download Voice and Video Chat
No download video chat
Embed in your site or mobile apps
Proven ease of use
Stand alone or integrated
Support Web and mobile apps
Integrated with Leading Solution Providers or Stand Alone
Designed from the ground up to make remote sales, service and support easy, while still respecting the privacy and security needs of your customer. Our Live Visual Customer Engagement Platform provides a full suite of capabilities for the remote visual support needs of even the most security conscious and compliance heavy industries while maintaining unparalleled ease of use.