Phygital solutions for assisted selling & customer service
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Assisted Selling & Support for the Phygital World--Connecting People & Tech

What is "phygital"? Combine your two greatest assets: your people & your tech, to create customer experiences that blur the line between in-person & digital service.

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Leaders in Visual Customer Engagement

Any Complex Web Task Made Easy

  • Assisted selling & technical sales

  • Application & onboarding guidance

  • Purchase order approvals

  • Live document & contract signing

  • Account creation walkthroughs

  • Concierge-level support

  • Expedited returns & RMAs

  • Live mobile app guidance

  • Real-time transaction approvals

  • Full desktop IT support

Phygital Solutions from Assisted Selling to Service

Joining together digital & physical channels across your entire customer experience means your team can provide a personal, human touch to every step in the sales funnel. Recursive Labs even simplifies precise quantification of marketing efforts with context-drive inbound video calling that turns any ad click into a live instant lead.

Sales Enablement

Context-drive inbound video chat makes it fast & easy to connect prospects to reps face-to-face with a few clicks.

Advertising & Marketing

Connect potential customers to reps with a single click.

Transform impression into leads through any URL, QR code, web banner, or SMS.

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Customer Support

Shorten average handle times & boost Net Promoter scores by providing concierge-level support on your site or app.

Field Services

See on-site instantly, no app required! Avoid unnecessary truck rolls & dramatically reduce field service expenses like fuel & mileage.

Phygital solutions blur the line between physical & digital channels; allowing for consistent, personalized CX across your brand.

Phygital Solutions that Integrate With Your CRM

Recursive Labs phygital selling & support tools were built for enterprise contact centers, customer service hubs, & large sales teams that utilize major CRMs & VCC platforms like Salesforce, Zendesk, Microsoft Dynamics, Amazon Connect, & Five9. We also scale down to businesses of any size! Run your own CRM? No problem. We can provide our Open API so you can build custom connectors.

Integrate Salesforce with cobrowse & screenshare
Integrate Zendesk with cobrowse & screenshare
Integrate Amazon with cobrowse & screeshare
Integrate Five9 with cobrowse & screenshare
Integrate Microsoft with cobrowse & screenshare

Recursive Labs is an industry leader in next generation visual customer engagement software in the form of secure no-download cobrowse, screenshare, video chat, & mobile camera CRM software. We help companies connect customers & support teams seamlessly through no-download visual engagement tools that integrate with major CRMs.