Assisted Selling & Support for the Phygital World--Connecting People & Tech
What is "phygital"? Combine your two greatest assets: your people & your tech, to create customer experiences that blur the line between in-person & digital service.
Leaders in Visual Customer Engagement
Any Complex Web Task Made Easy
Assisted selling & technical sales
Application & onboarding guidance
Purchase order approvals
Live document & contract signing
Account creation walkthroughs
Expedited returns & RMAs
Live mobile app guidance
Real-time transaction approvals
Full desktop IT support
Phygital Solutions from Assisted Selling to Service
Joining together digital & physical channels across your entire customer experience means your team can provide a personal, human touch to every step in the sales funnel. Recursive Labs even simplifies precise quantification of marketing efforts with context-drive inbound video calling that turns any ad click into a live instant lead.
Context-drive inbound video chat makes it fast & easy to connect prospects to reps face-to-face with a few clicks.
Advertising & Marketing
Connect potential customers to reps with a single click.
Transform impression into leads through any URL, QR code, web banner, or SMS.
Shorten average handle times & boost Net Promoter scores by providing concierge-level support on your site or app.
See on-site instantly, no app required! Avoid unnecessary truck rolls & dramatically reduce field service expenses like fuel & mileage.
Phygital solutions blur the line between physical & digital channels; allowing for consistent, personalized CX across your brand.
Phygital Solutions that Integrate With Your CRM
Recursive Labs phygital selling & support tools were built for enterprise contact centers, customer service hubs, & large sales teams that utilize major CRMs & VCC platforms like Salesforce, Zendesk, Microsoft Dynamics, Amazon Connect, & Five9. We also scale down to businesses of any size! Run your own CRM? No problem. We can provide our Open API so you can build custom connectors.
Recursive Labs is an industry leader in next generation visual customer engagement software in the form of secure no-download cobrowse, screenshare, video chat, & mobile camera CRM software. We help companies connect customers & support teams seamlessly through no-download visual engagement tools that integrate with major CRMs.